Water System Management | Drinking Water Mapping for Water Utilities

Improving efficiency and reliability

Enable your utility with a modern spatial data platform that creates real business value across the utility enterprise

Utilities need to manage assets, analyze data, and make data-driven decisions. ArcGIS empowers utilities to do this with a modern data model, out-of-the-box analytics tools, and easy-to-use maps and applications. It supports digital twins, provides data in real time, and makes sharing data across the enterprise easy. ArcGIS consumes external data, includes artificial intelligence and machine learning tools, and can increase effectiveness in every corner of the utility.

Enabling the intelligent water system with GIS

Asset management
Operational intelligence
Planning and engineering
Customer care

Asset management

Esri's ArcGIS supports a holistic approach to asset management. Our location-based technology provides fresh insights about asset performance, risks, resources, and costs.

Modernize asset management

Operational intelligence

Enable innovative ways to get insights for operations management. Increase situational awareness, reveal inefficiencies, and make informed decisions.

Transform operations

Planning and engineering

Deliver workflows, designs, and solutions that increase the bottom line. Analyze projects, deliver essential workflows, and share asset information with your stakeholders.

Streamline projects

Engineering project collaboration dashboard with map

Customer care

Share vital information with customer service staff and the public to improve customer satisfaction. Deliver real-time data via easy-to-understand maps and apps to support transparency and understanding.

Empower customers

Delaware water quality dashboard with map

Planning for lead service line replacement

ArcGIS can help water systems staff meet lead service line replacement requirements using analytics, mapping, mobile apps, dashboards, and more. Quickly get started identifying lead in your system, validating lead material from the field, and sharing this information with stakeholders. Esri's Lead Service Line Inventory solution provides a jump start to compliance.

Learn about compliance tools

The Lead Service Line Viewer symbolizing confirmed lead, potential lead, and unknown service lines and a heat map of lead service line hot spots

REPORT

GIS & Digital Water

This Esri and Bluefield Research report discusses how GIS is uniquely suited to serve as the foundation for digital water transformation.

Download the report

CASE STUDY

Benton Harbor solves lead service line replacement

The city of Benton Harbor, Michigan, used Esri’s Lead Service Line Inventory solution to support a fast-paced lead service line replacement project.

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USER STORY

Protecting water quality in the City of Carlsbad

The City of Carlsbad is using ArcGIS to take an innovative approach to environmental asset management and public engagement.

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CASE STUDY

City of Hastings chooses ArcGIS Utility Network

The City of Hastings, Nebraska, takes its GIS to the next level with Esri’s ArcGIS Utility Network.

Read the case study

CASE STUDY

Brabant Water leads the way with Esri solution

Dutch Water Company Brabant Water uses ArcGIS Utility Network to optimize processes and workflows, resulting in time and resources saved.

Read the case study

CASE STUDY

New Jersey City Ditches Paper Maps for ArcGIS Apps

The city of Rahway, New Jersey adopted GIS to modernize records management and take inventory of their assets.

Read the case study

Business solutions

You face many challenges, and Esri is here to help you modernize your water utility with solutions configured to meet the needs of your key business units and their workflows.

Water Distribution Data Management

Used to map water distribution assets, edit data, view system maps in the field and office, view asset reports, and collaborate with map notes.

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Water Distribution Utility Network Foundation

Used to accelerate water distribution utility network implementations.

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Field Inventory and Operations

Use apps that improve data collection, coordination of work, and communication. Gain an operational view from any device, anywhere, at any time.

More on optimizing operations
Real-time data

Use a location strategy in your daily operations to improve decision-making. Integrate real-time data for a comprehensive view of operations.

More on real-time solutions
Lead Service Line Inventory

Used to develop a lead service line inventory and monitor service line replacements required to comply with Lead and Copper Rule Revisions.

Explore the solution

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Water

Improving efficiency and reliability

Enabling the intelligent water system with GIS

Asset management

Operational intelligence

Planning and engineering

Customer care

Planning for lead service line replacement

GIS & Digital Water

Benton Harbor solves lead service line replacement

Protecting water quality in the City of Carlsbad

City of Hastings chooses ArcGIS Utility Network

Brabant Water leads the way with Esri solution

New Jersey City Ditches Paper Maps for ArcGIS Apps

Business solutions

Water Distribution Data Management

Water Distribution Utility Network Foundation

Field Inventory and Operations

Real-time data

Lead Service Line Inventory

Contact sales

Learn more about Esri

Contact us

Connect with the Esri water utilities team