Health and Human Services

Trends in Health GIS: Modernizing Healthcare Facility Management with Indoor GIS

This blog marks the fourth and final entry in our “Trends in Health GIS” series, exploring how emerging technologies are shaping the future of public health and healthcare. Following our discussions on the opioid epidemic, healthcare accessibility, and maternal and child health, this installment focuses on the transformative role of Indoor GIS in healthcare facility management. As hospitals and healthcare systems face growing operational challenges, Indoor GIS is revolutionizing the way facilities are managed by providing real-time, data-driven insights that enhance operational efficiency, improve patient care, and drive sustainability initiatives. From asset tracking to space utilization, this cutting-edge technology is becoming an essential tool for hospitals worldwide.

Trends in Indoor GIS for healthcare organizations.

The Rise of Indoor GIS in Healthcare

Hospitals have long been at the forefront of adopting new technologies to optimize patient care, but now they are also looking to apply emerging technologies to advance facility management. Indoor GIS technology, which creates a digital twin of your facility, is proving to be invaluable in streamlining operations, improving sustainability, and creating safer, more efficient environments.

The integration of Internet of Things (IoT) and smart sensors with Indoor GIS is enabling hospitals to monitor energy consumption, occupancy rates, and equipment performance in real-time. This not only helps facilities reduce costs but also allows for predictive maintenance, enhancing the lifespan of critical equipment. AI tools further augment these capabilities by optimizing administrative functions and patient care processes, allowing hospitals to better manage resources and forecast patient volumes.

Monitor the locations of security personnel, wheelchairs, IV pumps and other tagged assets in real-time across your campus.

Adapting to the Post-Pandemic Landscape

The COVID-19 pandemic has drastically changed the way healthcare facilities operate, placing a greater emphasis on flexible space management. Hospitals now need the ability to repurpose rooms quickly—from converting standard rooms into intensive care units to making office spaces reservable for short-term use.

This dynamic approach to space management is supported by ArcGIS Indoors, which provides facility managers with the tools to visualize and adjust room usage based on demand. ArcGIS Indoors, for example, allows scheduling of operating rooms, MRI machines, and physician offices more efficiently, reducing wait times and ensuring that critical spaces are used to their full potential.

See how to quickly assign an office space as a dictation room that personnel can reserve for focused work.
Personnel can schedule time in the dictation room and add the reservation to their personal calendar system.

Decarbonizing Healthcare and Reducing Environmental Impact

Healthcare facilities are some of the most energy-intensive buildings, contributing significantly to global greenhouse gas emissions. In fact, if the healthcare sector were a country, it would rank as the fifth-largest emitter of greenhouse gases worldwide. Recognizing this, hospitals are increasingly prioritizing “decarbonization” as part of their sustainability goals. Indoor GIS is playing a pivotal role in this transition by providing actionable insights into energy usage and enabling smarter resource management.

With Indoor GIS, facility managers can track energy consumption across various parts of a hospital, identifying inefficiencies and flagging areas where energy is being wasted. This data allows hospitals to make informed decisions about implementing sustainable practices—such as improving insulation, utilizing renewable energy sources, or retrofitting buildings to reduce their carbon footprint.

Furthermore, the integration of smart sensors with Indoor GIS enables real-time monitoring of environmental conditions like temperature and lighting. This helps maintain an optimal healing environment for patients while simultaneously reducing energy consumption. By adjusting settings dynamically based on real-time data, hospitals can reduce their carbon emissions by as much as 30%, all while lowering operational costs.

Indoor GIS can also support broader sustainability initiatives, such as tracking carbon-neutral buildings within a hospital campus or evaluating the impact of green infrastructure like rooftop gardens or solar panels. Take a look at the dashboard created by the City of Brisbane, California. They are not only monitoring the total energy and water use across their buildings, but they are also noting their buildings’ Energy Star compliance scores.

As decarbonization becomes a key focus in healthcare, Indoor GIS is proving to be an invaluable tool for driving the sector toward a more sustainable and environmentally responsible future.

Improving Asset Management and Reducing Costs

One of the most significant challenges in healthcare facility management is tracking the thousands of assets, such as wheelchairs, beds, and medical equipment, scattered across hospital campuses. Losing or misplacing equipment can cost hospitals millions of dollars each year. Indoor GIS solves this problem by offering real-time asset tracking, giving hospitals a comprehensive view of the location and status of their assets at any time.

Assess your fixed and mobile assets in a dashboard to easily identify hospital inventory items and their locations. By adding preventive maintenance dates to your database, engineering services staff can quickly identify and locate equipment due for service.

This technology also enables preventive maintenance, helping hospitals avoid costly breakdowns and extending the lifespan of expensive equipment. Staff can report maintenance issues in real time, ensuring that high-priority tasks are addressed promptly, thus improving overall compliance and operational readiness.

When issues arise, mobile tools make it easy to report, assign and manage resolutions. Reporting can be restricted to specific personnel or opened to all staff to help keep the hospital fully functional at all times.

By using Indoor GIS, healthcare facilities can meet regulatory requirements and prepare for inspections with confidence. This technology streamlines facility management, making it easier for hospitals to comply with safety, security and operational standards set by organizations like The Joint Commission.

Ensuring Safety and Security

The security of patients and staff is paramount in any healthcare facility, and Indoor GIS plays a critical role here as well. With real-time tracking capabilities and integration of CCTV cameras, hospitals can monitor what’s going on across their campus and ensure that staff are deployed where they are most needed.  See an example of how this works in this YouTube video.

Beyond surveillance activities (such as observing congregating, security team locations and viewshed analysis), Indoor GIS helps you meet building security standards, like capacity determination and monitoring and fire door placement. You can also use the technology to manage building access and plan routes for ingress and egress, both in blue skies and during emergencies.

The Future of Healthcare Facility Management

As healthcare continues to evolve, Indoor GIS will play an increasingly vital role in ensuring that facilities run smoothly, safely, and efficiently. With the integration of AI, IoT, and real-time tracking, hospitals can not only improve patient care but also reduce operational costs and environmental impact. The future of healthcare facility management is here—and it’s ArcGIS Indoors. If we can help you create a digital twin of your healthcare facility, please contact us at healthinfo@esri.com

About the author

Dr. Este Geraghty, MD, MS, MPH, CPH, GISP, is the Chief Medical Officer at Esri where she leads strategy and messaging for the Health and Human Services sector. Dr. Geraghty has been with Esri since 2014 and has led business development and solution development in the market. During her time at Esri, Dr. Geraghty has helped organizations around the world use location intelligence to combat Zika virus, finish the fight against polio, grapple with the opioid crisis, combat homelessness, enhance health preparedness and response, inform strategic planning, optimize healthcare access, and traverse the COVID-19 pandemic while tackling inequity. Formerly the Deputy Director of the Center for Health Statistics and Informatics with the California Department of Public Health, Dr. Geraghty led the state vital records and public health informatics programs. There she engaged in statewide initiatives in meaningful use, health information exchange, open data and interoperability. While serving as an Associate Professor of Clinical Internal Medicine at the University of California at Davis she conducted research on geographic approaches to influencing health policy and advancing community development programs. In addition to her degrees in Medicine, Medical Informatics and Public Health, Dr. Geraghty is also a board-certified public health professional (CPH) and a Geographic Information Systems Professional (GISP).

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