Frequently Asked Questions

Upon request, we can provide a certificate of attendance after the event. Email confregis@esri.com to request your certificate. Unfortunately, we do not offer continuing education credits for attending the Esri Senior Executive Summit.

This is a global event with a diverse community of attendees, and Esri embraces and respects the religious affiliations of all. Attendees have access to a prayer or quiet room to reflect, meditate, and practice their faith at our event. Please visit the Information Desk for the location of and access to the room.

Esri is pleased to offer lactation rooms for attendees and Esri staff during the event. These rooms are equipped with seating and electrical outlets and can be secured by keylock. Please visit the Information Desk for the location of and access to a lactation room or to arrange accommodations if you have any special requirements, such as a need to store expressed milk.

For the safety and security of all involved, all event sessions, tracks, and exhibits are for registered attendees only, unless otherwise noted. All registered event attendees must be at least 18 years of age (see information below for attendees traveling with infants).

Infants (children under two years of age) may accompany registered attendees into event sessions, the Expo, and other activities if the infant is placed in a carrier and supervised at all times. If the infant begins to fuss or creates a distraction for other activity attendees, the parent should step out to attend to the infant (please see the Esri Code of Conduct for Events and Community Spaces).

Exceptions may apply, so we request that attendees reach out and discuss individual needs with the Esri accessibility team.

American Sign Language (ASL) interpreters are available at the summit. Attendees who need the services of an ASL interpreter are asked to email their request with their schedule to confregis@esri.com.

Service animals (as defined by the ADA’s standards) are welcome at the summit. Service animals are defined as dogs that are "individually trained to do work or perform tasks for an individual with a disability.” Please reach out to the Esri accessibility team if you have any special requirements.

Event attendees needing first aid while at the Hilton Bayfront during event hours should visit the First Aid Desk, located in Indigo E Ballroom on the Lobby Level.

For life-threatening emergencies, call 911 immediately from any available phone or cell phone, then notify security staff of the location so they can quickly direct first responders.

No, you must first register for the event. Your registration confirmation email will contain a link to your Attendee Portal. In your Attendee Portal, you will have unique links that give you access to the participating hotels with discounted room rate information.

Event attendees may modify or cancel their existing hotel reservation by using a link provided in their confirmation email.

• Cancellations should be made no later than May 14, 2025; a $100 fee will apply for cancellations made after this date. Name changes to hotel reservations can be made through June 17, 2025, by using the links in your confirmation email.
• Any changes, including cancellations made after June 17, 2025, need to be made directly with the hotel, and the individual hotel cancellation policy will apply.
• Esri reserves the right to cancel any event or training if the minimum registration is not met. If Esri cancels an event, registration fees will be refunded. Canceling your registration does not automatically cancel your housing reservation, if applicable.

Groups may request blocks of 10 or more hotel rooms per night. Depending on group block size and availability, rooms may be split between hotels to accommodate the block request. 

The number of rooms requested are not guaranteed and the maximum number of rooms requested per night can not exceed 70.

No, Esri does not provide transportation to or from the event. We suggest that you check with your hotel to see if they offer shuttle service.

United MileagePlus members earn valuable miles for their travel when using the Meetings discount code. Booking fees are waived for Meetings reservations. To make reservations online, please click here.

You may also call United Meetings Reservation Desk Monday through Friday at 800-426-1122 for booking assistance using the code ZQJG183915.