Video: Maps Help Manage a Modern Public Utility in Seattle

Seattle Public Utilities manages water, sewer, drainage, and garbage collection for residents and businesses across the city’s 127 neighborhoods. With geographic information system (GIS) technology, the utility manages operations—from customer service to dispatch—and communicates transparently with the public and other stakeholders. SPU uses smart maps to track projects, monitor land movements, catalog tree locations, resolve customer service cases, and dispatch resources, all while making this information easily accessible to the public and city officials.

Learn more about how local governments can achieve equitable results with the power of geography.