Service Request


By TMA Systems LLC

Solution details


Platform:

Online

Description:

The Service Request Module provides an online form that your customers can use to submit service requests. This advanced communication tool brings your work request system directly to end users and eliminates both data entry time and lost requests. Some of the features and benefits of this module include: *Empower your customers to request work orders at any time *Substantially reduce calls to your work control center *Create customized requests for different types of users *Send e-mail messages automatically to clients when work has been accepted or denied *Notify clients automatically about changed work order status

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