Solution details
Platform:
Server
Description:
The Elements XS 811 Ticket Processor is used to manage incoming locate / dig-safe tickets. When an incoming ticket is received, Elements XS will process the ticket, show the geography of where the infrastructure marking is required, auto-generate and auto-assign a Service Order to mark the ticket. The ticket is displayed on a mobile device where field staff can click on the ticket on the map, take one or more pictures, make notes about how the line was marked, and close out the Service Order. For states requiring a positive response, Elements XS can push data back up the chain and submit a response to the one call center, indicating that the ticket has been marked with appropriate notes and metadata.
