Solution details
Platform:
Server
Description:
FuturaOMS is a Reliable, High-Performance Outage Management Software Esri-based FuturaOMS has all the features you need to manage large, small and planned outages. Automated predictions, network tracing, switching, and input from multiple data sources integrate seamlessly to help your crews restore power, improve reliability and increase customer satisfaction. • Manage outages by district • Publish outages directly to your utility website • Dynamically track weather information • Identify callers as part of an existing outage • View field notes directly on outage map • Manage Hold Tags for safety purposes • Communicate outage service tickets directly to vehicles • Create and manage outage calls from multiple work stations • Confirm outage source with Futura’s automated AMI “Smart Ping” logic • Dispatch crews faster with Mobile Workforce and Mobile Apps • Increase productivity and facilitate time management for CSRs, Dispatchers, CEOs and Emergency Operations Staff • Integrate seamlessly with IVR, AMI, AVL, CRC, SCADA and UPN
Industries:
Electric & Gas