Some emergency management organizations may not own or manage the ArcGIS license agreement. Each license agreement is tailored to the jurisdiction or organization’s needs, and the number of licensees attached to the agreement vary.
If another organization manages the licenses, below are some suggested questions to ask the organization:
- How many licenses are included in the current agreement and how many are already assigned to a user?
- If all the licenses are assigned, what is the timeframe for when the owning organization will renew the license agreement?
- Follow-up question to ask: What is the timeline for when the owning organization needs to have your license request to include in the next contract agreement?
- Is the license agreement funded by the jurisdiction or organization’s internal operating budget, or by other means such as federal grants?
- If your organization is a state, local, Tribal or territorial entity, ask if there are financial processes that allow for the payment of your license through grant-funded dollars.
- Things to consider: The use of the organization’s other operating funds towards the greater license agreement may also count towards the federal grant match requirement, should you have one.
- Does the license include ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, or ArcGIS Desktop?
- If you need to change the license type to reflect a specific product need for emergency management, what is the timeline for when that needs to be determined?
Any questions? Connect with your Esri Account Manager or email emergencymanagement@esri.com to get a response from our Emergency Management team at Esri.
Need assistance during an active event? Please submit a request at Disaster Request Assistance.
