Frequently Asked Questions

Esri is committed to protecting the health and safety of our attendees, exhibitors, employees, and presenters. We follow the established protocols from the Centers for Disease Control (CDC), World Health Organization (WHO), and local health authorities and ask that all event attendees do the same. We encourage everyone to make informed decisions about attending our events in the best interest of their health and the health of others.

Learn more about our on-site health and safety protocols—visit our dedicated hub site.

Inappropriate behavior will not be tolerated. If you witness or are subjected to inappropriate behavior or have any other concerns, notify an Esri staff member at our Registration Desk as soon as possible. Appropriate action will be taken to ensure that the event maintains a safe and constructive environment for everyone—free of harassment, aggression, and intimidation.

The consequences of such behavior may include, but are not limited to, the following:

• Immediate removal from a session or meeting
• Restricted access to future Esri events
• Denial of admission to future Esri events

Esri reserves the right to take any or all of these disciplinary actions as deemed necessary for all events. We ask that all Esri staff and event attendees be mindful of the Esri Code of Conduct for Conferences and Community Spaces during the summit.

Upon request, we can provide a certificate of attendance after the event. Email confregis@esri.com to request your certificate. Unfortunately, we do not offer continuing education credits for attending the Esri Education Summit.

As a global event with a diverse community, Esri embraces and respects the religious affiliations of our community. Attendees have access to a prayer or quiet space to reflect, meditate, and practice their faith at our event. Please visit the Information Desk for the location of and access to the room.

Esri is pleased to offer nursing rooms for attendees and Esri staff during the summit. These rooms are equipped with seating and electrical outlets and can be secured by key lock. Please visit the Information Desk for the location of and access to a mother’s room or to arrange accommodations if you have any special requirements, such as a need to store expressed milk.

For the safety and security of all involved, all event sessions, tracks, and exhibits are for registered attendees only, unless otherwise noted. All registered event attendees must be at least 18 years of age (reference information below for attendees traveling with infants).

Infants (children under two years of age) may accompany registered attendees into event sessions and other activities if the infant is placed in a carrier and supervised at all times. If the infant begins to fuss or creates a distraction for other activity attendees, the parent should step out to attend to the infant (please refer to the Esri Code of Conduct for Conferences and Community Spaces).

Exceptions may apply, so we request that attendees reach out and discuss individual needs with the Esri accessibility team.

American Sign Language (ASL) interpreters are available at the summit. Attendees who need the services of an ASL interpreter are asked to email their request with their schedule to confregis@esri.com.

Service animals (as defined by the ADA’s standards) are welcome at the summit. Service animals are defined as dogs that are "individually trained to do work or perform tasks for an individual with a disability.” Please reach out to the Esri accessibility team if you have any special requirements.

Summit attendees needing first aid during event hours should visit the First Aid Desk, located in the Grand Lobby foyer in the Marriott Marquis San Diego Marina.

For life-threatening emergencies, call 911 immediately from any available phone or cell phone, then notify security staff of the location so they can quickly direct first responders.

Yes, we offer discounts on hotel rooms for individuals and groups. Visit the Hotels and Transportation page at the Esri User Conference website for details on hotel and transportation discounts.

Yes, we are pleased to offer room blocks to groups of ten or more at our partner hotels. This is a convenient way to secure rooms in advance at a discounted rate.

Find and book discounted group hotel rooms by filling out the group block request form, located on our Hotels and Transportation page.