Frequently Asked Questions

Esri is committed to protecting the health and safety of our attendees, exhibitors, employees, and presenters. We follow the established protocols from the World Health Organization (WHO) and local health authorities and ask that all event attendees do the same. We encourage everyone to make informed decisions about attending our events in the best interest of their health as well as the health of others.

Learn more about our on-site health and safety protocols—visit our dedicated hub site.

Upon request, we can provide a certificate of attendance after the event. Email confregis@esri.com to request your certificate. Unfortunately, we do not offer continuing education credits for attending the Defense & Intelligence Summit @ Esri UC.

This is a global event with a diverse community of attendees, and Esri embraces and respects the religious affiliations of all. Attendees have access to a prayer or quiet room to reflect, meditate, and practice their faith at our event. Please visit the Registration Desk for the location of and access to the room.

Esri is pleased to offer lactation rooms for attendees and Esri staff during the event. These rooms are equipped with seating and electrical outlets and can be secured by keylock. Please visit the Registration Desk for the location of and access to a lactation room or to arrange accommodations if you have any special requirements, such as a need to store expressed milk.

For the safety and security of all involved, all event sessions, tracks, and exhibits are for registered attendees only, unless otherwise noted. All registered event attendees must be at least 18 years of age (see information below for attendees traveling with infants).

Infants (children under two years of age) may accompany registered attendees into event sessions, the Expo, and other activities if the infant is placed in a carrier and supervised at all times. If the infant begins to fuss or creates a distraction for other activity attendees, the parent should step out to attend to the infant (please see the Esri Code of Conduct for Events and Community Spaces).

Exceptions may apply, so we request that attendees reach out and discuss individual needs with the Esri accessibility team.

American Sign Language (ASL) interpreters are available at the summit. Attendees who need the services of an ASL interpreter are asked to email their request with their schedule to confregis@esri.com.

Service animals (as defined by the ADA’s standards) are welcome at the summit. Service animals are defined as dogs that are "individually trained to do work or perform tasks for an individual with a disability.” Please reach out to the Esri accessibility team if you have any special requirements.

Event attendees needing first aid while at the Hilton Bayfront during event hours should visit the First Aid Desk, located in Indigo E Ballroom on the Lobby Level.

For life-threatening emergencies, call 911 immediately from any available phone or cell phone, then notify security staff of the location so they can quickly direct first responders.

No, Esri does not provide transportation to or from our partner hotels in San Diego to the San Diego Convention Center. We suggest you check with your hotel directly to find out if it offers shuttle service.

Event attendees may modify or cancel their existing hotel reservation by using a link provided in their confirmation email.

For more information, please visit the Hotels and Transportation page.