ArcGIS Workforce pre-release announcement

In May we announced the final beta update for the upcoming release of ArcGIS Workforce and right now we are putting the final touches on the software and documentation. If you are using Workforce with ArcGIS Online, please expect to see updates in less than 2 weeks. If you are using ArcGIS Enterprise, patches to v10.8.1 will available soon after.

Driven by the need to support completing work offline, the new release of ArcGIS Workforce has many exciting new features that you can read about here. If you are using Workforce today and have not been participating in our beta program, there are a few things you need to know.

Workforce projects have evolved

The project has updated to support new, offline enabled capabilities. We’ve streamlined the organization of content within a project so that we now have a single hosted feature layer that contains 2 layers and 3 tables, a Worker map and a Dispatcher map.

What does that mean to you?

• When we release the new version of Workforce, we will only support the creation of new offline enabled projects through the web app. These new projects will be available for use in the new ArcGIS Workforce iOS and Android apps that you will need to download from the Apple app store and/or Google Play.
•  Existing projects will be listed as “Classic Projects” in the Workforce web app. Classic projects will continue to work as expected. Dispatchers can use the Workforce web app to create and assign work, GIS analysts can continue to configure all aspects of existing projects, and mobile workers can continue to receive and complete work using the Workforce for ArcGIS apps they are already using on their iOS and Android devices.
• If you need to create a new classic project, we’ll support this via scripts using the Workforce Python API. We’ll be publishing a series of articles over the coming weeks to aid with this.

We recommend that you migrate classic projects to new projects as soon as you can so that you can take advantage of everything this new release has to offer. The Workforce web app will help you create new offline enabled projects with the same assignment types and mobile workers using the Migrate project button and you can use the ArcGIS Python API to move over assignments as you see fit.

Thank you to those that have participated in the beta program and provided such valuable feedback. Please expect a release announcement blog to follow very soon!