1. What issues does your city organization care about?

• Select One
• Issues? What issues?
• I can only think of one major issue.
• We have many issues: Homelessness, traffic, etc.

2. Do you have IT resources to tackle issues?

• Select One
• Not enough IT resources.
• Limited resources, inconsistently used.
• Looking for ways to maximize budget and manpower.

3. Do you have a change agent or GIS manager when you start projects?

• Select One
• Not sure.
• GIS Manager is involved but overworked.
• Never start a project without a change agent.

4. Do you know if your community is satisfied or not at any time?

• Select One
• No way to find out accurately.
• Non-digital feedback, with low participation.
• Online feedback, but can improve participation.

5. How proactive or reactive is your city with issues?

• Select One
• Barely keeping up with the day-to-day.
• Mostly on top of issues that come up.
• Ready to react to issues, and building our readiness.

6. Are you using open data?

• Select One
• Open data is there but unused.
• Occasionally use open data.
• We use open data, but want to use it more.

7. How do you scale operations?

• Select One
• No time or money to consider this.
• Ask for budget and cross our fingers.
• Plan and budget in place to tackle key IT asks.