Solution details
Platform:
Mobile
Description:
Coordinate operations in real-time, manage your entire workforce and improve job efficiencies to better serve your customer’s needs. Leveraging automation, AI/ML, KloudGin optimizes the prioritization, scheduling, route optimization and completion of both long-cycle and short-cycle work. KloudGin is the only MWM solution that was designed for customer engagement and field empowerment through customer self-service and mobile collaboration that drive customer, contractor and employee satisfaction. KloudGin’s scheduling engine enhances customer experience and improves your operational efficiency with optimized real time routing that considers traffic, unexpected delays, priority, distance and other factors. It delivers the information via a single Native Mobile APP your field team needs, when and where they need it – even when offline. It provides access to customer, account, premise and asset details, as well as schedules, work order instructions, steps, and manuals. Capture field data in real time along with pictures and notes to substantially reduce work order times and improve quality and customer satisfaction. It has seamless bi-directional integration with ESRI GIS. KloudGin: Single Face of Work KloudGin has designed workflows that apply to the unique needs of your industry (water, wastewater, storm water, electric, gas, refuse, telecom) - delivered in the cloud, in one place, in real-time, online or offline on any device.
Industries:
Electric & Gas,Parks & Recreation,Pipeline,Public Works,Water, Wastewater & Stormwater
