Accela Inc

Overview

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Government software for today and the future - Accela provides a robust, Azure cloud-based platform of government software solutions that accelerate growth, efficiency and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments, and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. Technology for smart cities - It takes a complex ecosystem of government leaders, citizens, local businesses and technology partners to create smart cities. Our platform of government software provides solutions for out-of-the-box implementation and are agile to accommodate future innovation and growth.

Services

Overview:

The professional services team at Accela has years of experience implementing software solutions for government agencies. Accela has managed more successful implementations than anyone else in the industry, from small agencies with just a handful of staff to some of the largest agencies in the U.S. with employees numbering in the thousands. With every project, Accela is committed to meeting and exceeding all of your expectations. Implementation The Accela Implementation Methodology (AIM) was designed with a focus on customer satisfaction, based on our experience that stronger relationships result when we factor in the challenges our customers face every day: a shortage of time and resources and a continually-changing agency environment with little room for error. AIM provides all the resources and information required to plan, build, and manage an implementation while maximizing quality, timeliness, and cost-effectiveness. Training and Education Accela offers many training and education opportunities throughout the year to support your investment in Accela software. From onsite classroom training, to Accela’s Annual User Conference, you’ll benefit from multiple training and education opportunities year round. Partners Accela partners consist of technology and implementation partners that are dedicated to providing the best solutions for the public sector. There are membership requirements for both partner types, as well as associated benefits.