With Geonexus software running weekly syncs of data between ArcGIS and Maximo, CCWS finally has up-to-date data in both systems. Every time a sync is run, the Geonexus tool produces data quality reports identifying any duplicates, discrepancies, and more, so data issues can be resolved quickly.
"The greatest testament I can give [Geonexus] is, as [intended], we finally took the handoff. And I think it happened very organically. It was really one of those 'lightbulb goes off' [moments], which I know is the goal of Geonexus—to get you to a point, hand you the tool, and you administer it."—Jeff Campbell, Technical Applications Manager, Cobb County Water System
This sync and reporting workflow alone has solved data integrity and data quality issues that arose while CCWS was running unintegrated systems. CCWS staff are now slowly working through those 1,600 work order requests to close them out of the system. Ultimately, a six-week implementation was reduced by two weeks due to the tag team effort. The tool was implemented only recently, but with less manual entry and less possibility of human error, Cobb County Water System is already seeing productivity and efficiency gains.