Improve Transit Performance & Transit Monitoring with GIS

Focus on customers for success

Successful and growing public transit agencies are those with a strong focus on customer satisfaction and performance improvement. With GIS, you can unite information from across your organization to analyze overall performance in new ways. With executive dashboards and other analytical tools, you can improve transit performance monitoring and communicate your success to the public.

Executive dashboards
Integrating business systems
Public communication

Executive dashboards

Visualize almost every metric you use to judge performance. Unite information from across divisions to understand transit performance at a glance and where you can improve. GIS provides the tools you need to achieve excellence.

Integrating business systems

Because almost all transit data has a geographic location, you can use GIS to unite information from disparate business systems and achieve greater insight for transit performance monitoring. Use the power of spatial and business intelligence to analyze and improve transit performance.

Public communication

A hallmark of successful public transit agencies is effective communication with their riding public. Whether looking for the optimal route across town or needing to know when the next bus will be at a stop, your customers can access this information on any device, anywhere, anytime with GIS. That helps to increase ridership and build brand loyalty.

Case study

LYNX uses GIS to support business operations

The Central Florida Regional Transportation Authority boosts operational efficiency, enhancing the transit experience for 17 million riders annually.

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CASE STUDY

Nashville makes transit more accessible

With GIS-driven interactive maps, Nashville WeGo aims to improve customer engagement and overall service for those who rely on transit.

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User Story

Maryland promotes transit-oriented development

The Maryland Department of Planning is promoting transit-oriented development benefits that lead to strong local economies and vibrant neighborhoods.

Explore the user story

Solutions for performance and monitoring

ArcGIS Dashboards

Get a real-time operational view of people, services, assets, and events. Monitor key performance indicators and meet objectives.

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ArcGIS Insights

Fuse location analytics with open data science and business intelligence workflows. Answer questions you didn’t know to ask.

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ArcGIS StoryMaps 

Tell remarkable stories with maps that inform and inspire. Illustrate spatial relationships and add visual appeal and credibility to ideas.

More on ArcGIS StoryMaps

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Performance Monitoring

Focus on customers for success

Executive dashboards

Integrating business systems

Public communication

LYNX uses GIS to support business operations

Nashville makes transit more accessible

Maryland promotes transit-oriented development

Solutions for performance and monitoring

ArcGIS Dashboards

ArcGIS Insights

ArcGIS StoryMaps

Public transit business areas

Performance Monitoring

Asset Management

Safety and Security

Route Planning and Optimization

Operations

Customer Information Systems

Equity

Contact sales

Learn more about Esri

Contact us

Connect with the Esri Transit team