Operations

Gain a real-time view of your transit operations

Your customers demand current information. To deliver the best experience, it's essential to monitor and control your transit operations in real time. ArcGIS provides the tools to manage assets in real time, allowing you to make adjustments to maintain schedules, respond to unforeseen events, and supply this information to other systems. GIS brings the spatial dimension to your real-time information for actionable intelligence. Use GIS to get a comprehensive, real-time view of transit operations. Improve operational performance, quickly communicate changes with the public, and strengthen situational awareness.

Situational awareness

An overall system view of your operations is critical to effective performance. ArcGIS allows you to unite data from many sources into a single operational view, so you can take greater control of your operations.

Integrating real-time feeds

Integrating real-time data feeds on the fly is a hallmark of spatial intelligence. Gain real-time schedule adherence data and combine it with real-time traffic and weather data to get an overall view of your system. Use GIS to take greater control of your transit operations.

Operational performance

Increasing ridership is often contingent on effective performance and customer service. GIS allows you to unite data from different business systems so you can continuously monitor and improve transit performance.

User Story

Transforming Metro with GIS

The Washington Metropolitan Transit Authority (Metro) improved asset and maintenance management, rider experience, and more with GIS technology.

Read the user story

Products and solutions for transit operations

  • ArcGIS Dashboards

    Get a real-time operational view of people, services, assets, and events. Monitor key performance indicators and meet objectives.

    More on ArcGIS Dashboards

  • ArcGIS Insights

    Fuse location analytics with open data science and business intelligence workflows. Answer questions you didn't know to ask.

    More on ArcGIS Insights

  • ArcGIS GeoEvent Server

    Gain situational awareness of real-time streaming data. Automatically update maps and databases and send alerts when thresholds are met.

    More on ArcGIS GeoEvent Server
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