Optimizing network operations and maintenance not only strengthens communication networks but also provides more support for the people, processes, and systems that maintain and manage telecom networks. Esri's ArcGIS technology can help telecom organizations and communications service providers (CSPs) optimize their resources using location intelligence and GIS. ArcGIS unifies operations and business support systems (OSS/BSS) through a common understanding of location and maps while enhancing situational awareness through real-time network and field operations.
With all the location information within telecommunications, a geospatial platform can integrate OSS and BSS with a common set of maps and geospatial tools. ArcGIS is open and extensible, allowing you to integrate all your systems with your GIS, improving network operations and spatial awareness.
ArcGIS allows you to configure real-time network operation views through web-based dashboards, analyze network capacity using location analytics, and provide restoration times to your customers through outage viewer maps.
To reduce costs, you need to optimize network assets, processes, and workflows. ArcGIS maximizes network resources through network suitability analysis for new wireless or fixed line service planning. Save time and costs by using location analytics to optimize field technician territories. Improve customer satisfaction with mobile apps that help field technicians work more efficiently.
Because GIS leverages the one thing all telecom operations have in common (location), ArcGIS unifies operations support systems (OSS) and business support systems (BSS) through a common understanding of location and maps while enhancing situational awareness through real-time network and field operations.
EBOOK
Learn how you can leverage ArcGIS for digital transformation in operations support systems (OSS) and business support systems (BSS).
TECHNICAL PAPER
Unleash the power of location-based analytics with a comprehensive GIS.
CASE STUDY
Read how Loveland rapidly built and managed an all-new fiber utility through a variety of Esri products.
WHERENEXT
Organizations with a shared source of truth are faster, more effective, and better at controlling costs.
CASE STUDY
Discover how Piedmont Rural Telephone Cooperative (PRTC) used Esri technology to capture and communicate information and collaborate on reports.
CASE STUDY
FiberLight LLC has advanced from 400 route miles of fiber to its current network of 14,000 in metro areas across the United States.
ArcGIS Enterprise is the software system for all your geospatial needs—make maps, analyze geospatial data, and share results to solve problems.
Leverage the power of location intelligence via purpose-built mobile applications to streamline network operations workflows.
Gain situational awareness from your streaming data when tracking moving assets or stationary sensors using location-powered analytic tools.
