IT Support

Resources and best practices for GIS IT support services

A concentration map in red and orange, overlaid with a photo of an IT professional speaking on a headset in an office setting

Scholars in dozens of fields use data visualization and analysis tools. Maximize the return on your technology investments with an integrated product suite that supports teaching and research in a wide range of disciplines including the geosciences, social sciences, natural resource management, urban planning, business, and the humanities. From simple web maps to sophisticated analyses, ArcGIS provides a common toolset throughout your institution. This reduces the learning curve for students and faculty, simplifies help desk inquiries, and encourages collaboration. 

ArcGIS is a key piece of your institution's IT strategy

Enable access to data mapping and spatial data science tools throughout your institution with enterprise licensing backed by support and training from Esri and best practices shared by your peers. ArcGIS provides institution-wide access to visualization, analysis, and collaboration tools that interoperate with your existing learning technologies and business systems. 

A photo of two casually dressed young adults in a classroom comparing and discussing a laptop display and a tablet display

Enterprise-wide mapping & data visualization

A common toolset for every discipline
An integrated suite serves beginners and experts.
Deploys anywhere
Cloud and on-premises apps provide flexibility.
devices-64
Single sign-on integration
Automated license management saves you time.
Secure and trustworthy
You own your content and choose how to share it.

USER STORY

Clemson University inspires campus-wide GIS use

Clemson University's Center for Geospatial Technologies provides campus-wide research, teaching, and outreach support for GIS.

Read the user story

Resources that support your Esri license

  • Best practices for managing ArcGIS

    Staff at leading universities have developed recommendations for managing ArcGIS as an enterprise resource to maximize access and minimize administration time.

    Learn to manage ArcGIS usage
    Build a dashboard to monitor usage
    See more resources for administrators

  • ArcGIS Trust Center

    As education moves increasingly online, information security and privacy become increasingly important. ArcGIS Trust Center is your go-to resource for security, privacy, and compliance information.

    Go to the ArcGIS Trust Center
    Read the Esri privacy statement

  • Technical support services

    Your institution's license includes expert help from Esri technical support services and a global community of users.

    Contact Esri technical support for help
    Tap into the Esri Community for help
    Learn more about Esri support services

  • Training and learning resources

    Your institution's license includes access to technical training for both IT administrators and end users.

    Explore Esri Academy
    Explore guided tutorials
    Browse Esri Press books
Previous
Next

How to buy

Education license options

Special packages for educational institutions provide software, training, and support at an affordable price.

View education licensing

Roles

Discover the value of GIS for these roles.

Previous
Next

Contact us

If you need help determining which option is right for you, schedule a conversation with a member of the Esri team.

Learn more about Esri

About ArcGIS

Support and services

About Esri

Connect with the Esri education team