Support fire, rescue, and EMS performance measurements with rich data analysis
Fire and emergency medical services (EMS) personnel continually analyze data. Every response generates data for after-action fire department reporting, performance measures, and the identification of successful operations. GIS supports these reviews with rich data analysis from computer-aided dispatch and records management systems, precise measurements, and streamlined data sharing with decision-makers.
Incident command staff can use GIS to monitor fire and EMS operations sourced from computer-aided dispatch or records management data. GIS can be used to visualize recent incident reports such as calls for service. GIS software also allows command staff to review daily activity for each station or district, maintain incident awareness, understand short-term trends, and monitor response times.
GIS is used to analyze, measure, and share data with decision-makers. This data can come from computer-aided dispatch software, records management systems, community risk reduction activities, or any source deemed appropriate by the agency. GIS can be used to identify gaps in the current deployment model, ensure that resources are deployed appropriately, and help address risks identified in the community risk assessment.
GIS can be used to create station maps and visual products for response needs. Station maps are large-format wall maps for each fire response district that engine drivers and fire operational staff use. They can be produced for individual fire stations or combined into a single map using map series. Runbooks are small-format map books—cover, map page, and street index specific to each fire response district—that fire personnel use while en route to a call. Runbooks can also be produced for individual fire stations or combined into a single runbook for the entire department.
Case Study
SARCOP used real-time personnel tracking for continuous monitoring during active hurricanes, providing crucial coordination for rescue teams.
Industry Blog
ArcGIS enriches location data for firefighters, allowing more effective management of personnel and equipment during an emergency.
Esri Blog
Frisco, Texas, created an emergency response platform called SAFER to deliver real-time situational awareness of assets and staff across departments.
Esri Blog
During Hurricane Ian, federal and state response teams used tools to allow actions to be tracked on a shared map, including last known locations.
VIDEO
The Pasadena Fire Department transformed situational awareness and emergency response for the Rose Parade by using comprehensive digital maps.
ARCGIS BLOG
International Association of Fire Chiefs (IAFC) used location-based tools to address the impacts of COVID-19 on its firefighters.
Visualize fire and EMS incidents sourced from dispatch or records management systems and monitor associated response times.
Produce station wall maps and run books that are placed in the fire department or apparatus to assist with response activities.
Special Event Operations can be used to develop safety plans and monitor public safety operations during a special event.
Used to maintain an authoritative address repository and continuously improve the quality of address data.
Road Closures can be used to maintain an inventory of road closures and communicate closures and detours to travelers.
Get maps that provide the situational awareness needed to save lives and protect property.
Better understand the spatial behaviors of fires, floods, and other natural hazards.
Accurately display available resources, provide first responders and call centers with more reliable routes, reduce emergency response times, and save lives.
Empower personnel with real-time location insight for better decision-making to keep your communities safe.
