Parks and Recreation

Park Perspective Series: The Value of Parks & Recreation and the Need for Smart Operations

I am going to be very direct. Parks are the lifeblood of our communities in so many ways, and their importance will continue to increase into the future, which justifies the need for smart operations. Parks and recreation deliver considerable value related to mitigating our major challenges: 

Parks and recreation facilities play a pivotal role in climate sustainability and resilience

Park and recreation facility management is a location-based business. GIS is the mission-critical enterprise IT system for understanding all park operations across your entire community, from equitable distribution of services, to planning and design, effective operations, and leveraging parks for climate adaptation strategies. GIS gives your park and recreation management the geospatial advantage. 

Park and recreation professionals apply GIS to the following focus areas: 

What does Smart Operations mean? This is 2024, nobody managing park and recreation facilities should be doing so with paper, or related digital versions such as spreadsheets and PDFs. Agencies have and continue to invest millions of dollars into these facilities, it is justified to invest in more advanced technology for protecting them and extracting the most value from that significant investment. It is time to take advantage of well-established technologies like GIS to support parks and recreation. 

With Smart Operations powered by GIS, park and recreation professionals experience new efficiencies, more proactively manage their assets, and deliver a higher level of service. GIS transforms operations and maintenance activities into real-time streams of information used to establish more accurate situational awareness for better data-driven decision-making. 

GIS can integrate with other mission-critical enterprise systems like work order and asset management, finance, sensor networks, and customer service to provide a comprehensive, up-to-date view of your operations in a geographic context. This holistic view includes incorporating artificial intelligence for better preventative maintenance and automated data collection and analysis. 

Park and recreation professionals use GIS to:   

Smart Operations with ArcGIS In Action  

The City of Eugene, OR Deploys GIS to Efficiently Restore Normalcy During Severe Ice Storms – Learn how the Eugene, OR used what they call “mission-critical technology” to replace handwritten lists and printed paper maps, better preparing them for emergency response during ice storms. On August 15th, the Eugene Public Works Parks and Open Space (POS) team will join the Next-Generation Public Works Powered by ArcGIS Webinar Series to talk about how they are blazing a trail to smart parks.

“Our GIS tools are vital to our ability to complete and track work, both on blue-sky days and especially during emergencies. The city values data-driven decision-making, and GIS data informs our stewardship of resources.” – Matt Rodrigues, Eugene Public Works Director

The Minneapolis, MN Park and Recreation Board Leverages Winter Weather Solutions to Improve Trail Plowing Activities – Learn how MPRB uses ArcGIS for a holistic view of operations and has streamlined snowplowing both in the field and the office. The real-time data has allowed MPRB to work proactively, respond to plowing needs live in the field, and transparently communicate with the public. 

“We saw this as a solution not only communicating and pulling in information for us and for our staff but also being able to communicate with the public.” – Chris DesRoches, MPRB Project & Systems Manager

Missouri State Parks Implements a Central Asset Management Program – Learn how Missouri State Parks use ArcGIS to organize all their geospatial data in a central asset management program and streamline how they track assets in ninety-one state parks. Park regions are now able to plan and prioritize repairs and replacement efforts. 

“Since the application went live, in one year over 70% of structures have been surveyed and over 150 structures that were not present in the previous system have been added. Up-to-date data is affecting budget allocations. Park Regions are able to plan and prioritize repairs and replacements.” – John Haslag, Missouri Office of Geospatial Information GIS Specialist

In Maryland, Montgomery County boasts a complex park system that includes 419 parks across 38,000 acres. These parks include campsites, facilities, and trails–complex infrastructure that requires inventory, oversight, and maintenance. To manage these park assets and amenities, Montgomery County has turned to GIS. Data collection on park assets and their attributes is achieved using ArcGIS Survey123 and ArcGIS Field Maps. ArcGIS Instant Apps facilitate review and collaboration across all park operations staff, including engineers, asset inspectors, and more

Asset Requests Dashboard provides a centralized view of which assets have and have not been reviewed.

Parks are a critical part of our society and communities. Their importance is higher more than ever and will continue to increase. The time is now to provide modern resources to manage their operations. GIS is the technology designed to help park and recreation professionals maximize the impact they and their facilities can make on their community.

Follow the lead of your peers and implement GIS-based solutions to turn your operations into smart operations. Visit our new Planning Parks and Recreation for the Next Generation website to learn more!

About the author

Adam Carnow is the Public Works Industry Marketing Specialist at Esri, the global market leader in Geographic Information Systems (GIS). He is a keynote speaker and thought leader. He collaborates with his colleagues, Esri Partners and customers to lead the successful application of ArcGIS across the public works disciplines. Mr. Carnow has over 30 years of experience as a GIS practitioner in the public and private sectors, as well as academia. During his 15-year career at Esri he has previously served as a Local Government Account Manager and a Community Evangelist. Prior to joining Esri, he practiced as a GIS consultant and planner in the AEC industry and taught GIS at the University of South Florida. He holds a BA in Geography, and a MA in Urban and Regional Planning from the University of Florida and has achieved certification as an Urban Planner (AICP) and GIS Professional (GISP). He is a member of the Urban and Regional Information Systems Association (URISA) Board of Directors and a graduate of the URISA GIS Leadership Academy.

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