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Esri Customer Benefits Program

Supporting your ArcGIS success

Enjoy a full-circle member experience for you, the organization you serve, and the work you're doing to create a better world.

Explore included benefits
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An incredible community of geospatial thinkers

The Esri Customer Benefits Program is designed for existing customers with active licenses. We encourage maximizing the potential of ArcGIS for customers of all expertise levels, emphasizing education opportunities, GIS community engagement, and software updates. We strive to make a positive impact in the world through a geographic approach so we can help create a brighter future.

We encourage you to actively collaborate with your peers—those at Esri and within the broader GIS community—to keep learning, participating in conversation, and sharing your own ideas and successes.

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Benefits included for active customers

Customers that keep their maintenance, subscription, or Enterprise Agreement current enjoy the following benefits:

  • Unlimited Standard Technical Support for Authorized Callers

    When you come across a challenge, be assured that our ArcGIS experts are here to help so that you can get back to your work quickly and with ease.

    Go to Technical Support

  • Unlimited e-Learning through Esri Academy

    Grow your understanding of GIS technology through accessible and comprehensive e-Learning courses and a collection of valuable resources.

    Browse the Esri Academy

  • Immersive learning and collaboration at Esri Events

    Customers can network with other members by participating in the annual Esri User Conference or other industry and regionally focused events.

    Explore Esri Events

  • Access to a global network of GIS users in Esri Community

    Our online Esri Community is your destination for networking, collaboration, and idea sharing. Customers can also get involved in subcommunities centered on products, industries, roles, and more. 

    Go to the Esri Community
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ArcGIS Living Atlas of the World

Curated, authoritative data is readily available so you can add powerful context to your maps, apps, and dashboards.

Explore data
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ArcGIS Solutions

Accelerate return on investment with a library of over 150 prebuilt, industry-specific configurations of ArcGIS. Deploying one eliminates the need for developer expertise.

Discover ArcGIS Solutions
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Software and security updates

Take advantage of regular updates that provide meaningful functionality and capability enhancements at every release.

Go to patches and updates
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Accelerate organizational success

Get resources and exclusive benefits to help elevate your use of ArcGIS

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    ArcGIS Users

    Get unlimited e-Learning through informative courses from Esri Academy, helpful tips and tricks from the Esri Community, and expansive data from ArcGIS Living Atlas of the World.

    Explore Esri Academy
    Browse Esri Community
    Explore ArcGIS Living Atlas of the World
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    Administrators

    Help your organization succeed by unlocking ArcGIS Online benefits for your users. Enable Esri access and assign authorized callers.

    Enable Esri access
    Assign authorized callers
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    Managers

    We encourage you and your team members to engage with the Esri Customer Benefits Program complimentary resources. By doing so, you support an advanced geospatial practice that drives improvements to your organization's bottom line.

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Frequently asked questions

Take advantage of Esri's Customer Benefits

Become a customer

Go to Esri Store

Already an Esri customer?

Go to My Esri