Key components of the program
An Esri Advisor with industry-specific expertise in ArcGIS capabilities is assigned to each Advantage Program customer. Your Advisor will help you connect business goals, objectives, and initiatives across your organization to GIS capabilities and outcomes. They will become familiar with your GIS capabilities, Esri platform implementation, applications, and release levels, ensuring you stay at the forefront of Esri resources, technology, and best practices.
Your Advisor, in coordination with your Esri account manager, will provide guidance and coordinate activities to accelerate your goals.
A planning meeting will be coordinated and facilitated by your Advisor, with participation from other Esri account team members and technical and industry staff.
The objective of the annual meeting will be to discuss your overall GIS vision, objectives, and requirements. The targeted outcome will be to define or revise a technical work plan with input from key organizational stakeholders.
Your work plan is a working document collaboratively developed with input from you and your advisor.
The primary objective of the work plan is to act as a road map to drive collaboration and technical enablement by outlining your GIS vision, goals, objectives, and the recommended activities.
Learning and services credits are a means for your organization to execute activities defined in your work plan. These activities may include focused consulting services, training, managed cloud services, and premium support services to address specific objectives. An associated learning and services credit value is assigned to each activity.
