Frequently Asked Questions
Learn about registration, conference attendance, accessibility, and more.
Registration
Please refer to the Registration Details page for registration deadlines.
The cost to attend this event will vary depending on the attendee type. Please refer to the Registration Details page to find your applicable rate.
Registration includes access to all scheduled conference events, such as the Plenary Session, training and technical sessions, user presentations, and networking opportunities.
No, there is no registration limit for this event.
Yes, you can register on-site. However, we encourage all attendees to register online before the event to avoid delays.
Yes, Esri's registration team (confregis@esri.com) will send you two confirmation emails. The first email will be sent immediately after your registration has been submitted; the second will be sent once your registration details have been confirmed.
Yes, there will be an opportunity to participate in the conference virtually. More details about virtual attendance will be available soon.
Cancellations received after September 20, 2024, will forfeit 50 percent of the registration fee. Confirmed registrants who do not participate or who cancel after October 7, 2024, will forfeit their entire registration fee, and registrations received after this date are not eligible for refunds.
If you need to cancel due to special circumstances, please email your request to confregis@esri.com for review. Substitutions for registrants can be made at any time. Esri reserves the right to cancel any event or training if the minimum registration is not met. If Esri cancels an event, registration fees will be refunded. Canceling your registration will not cancel your hotel reservations, if applicable.
General attendance
Esri is committed to protecting the health and safety of our attendees, exhibitors, employees, and presenters. We follow the established protocols from the World Health Organization (WHO) and local health authorities and ask that all event attendees do the same. We encourage everyone to make informed decisions about attending our events in the best interest of their health as well as the health of others.
Learn more about our on-site health and safety protocols.
Inappropriate behavior will not be tolerated. If you witness or are subjected to inappropriate behavior or have any other concerns, notify an Esri staff member at our Registration Desk as soon as possible. Appropriate action will be taken to ensure that the event maintains a safe and constructive environment for everyone—free of harassment, aggression, and intimidation.
The consequences of such behavior may include, but are not limited to, the following:
- Immediate removal from a session or meeting
- Restricted access to future Esri events
- Denial of admission to future Esri events
Esri reserves the right to take any or all of these disciplinary actions as deemed necessary for all events. We ask that all Esri staff and event attendees be mindful of the Esri Code of Conduct for conferences and community spaces during this event.
Upon request, we can provide a certificate of attendance after the event. Email confregis@esri.com to request your certificate. Unfortunately, we do not offer continuing education credits for attending the Esri Infrastructure Management & GIS Conference.
Virtual attendance
Digital access allows you to experience select content from the in-person event at your convenience. This includes access to live streams of the Plenary Session and select technical sessions starting on October 22, 2024.
Recordings of live streamed sessions will be available for replay shortly after the session ends. Additional session recordings will be available for digital access in November.
Digital access will be available through December 20, 2024.
Select recordings may be made publicly available at a later date.
On the Detailed Agenda page, you can filter the session list by access type using the filters in the left column.
- Select the “Live stream” option to find sessions that will be streamed live. You can join live stream sessions during their scheduled times, and session recordings will be available for replay shortly after the session ends.
- Select the “Recorded” option to find sessions that will have recordings available. Recordings for live streamed sessions will be available shortly after the session ends. Recordings for sessions that are not live streamed will be available in November.
Yes, anyone who has registered for the in-person event will automatically receive digital access once it becomes available.
Digital access will be available during the event, October 22–24, 2024, and remain available through December 20. Select recordings will be made publicly available to all when proceedings are released in mid-December.
Select sessions will include interactive components, such as the ability to ask text-based questions during the scheduled times.
Live stream session recordings will be available shortly after the session ends. Once session recordings are available, they can be accessed at any time.
Scheduled sessions of the Esri Infrastructure Management & GIS Conference will be shown in Pacific time (PT).
All times on the Detailed Agenda page are listed in PT as well as your browser’s time zone.
Digital access for the Esri Infrastructure Management & GIS Conference is supported on current nonbeta versions of Chrome, Firefox, Safari, and Microsoft Edge. Please note that Internet Explorer is not supported.
For the optimal experience, we recommend using Chrome and to make sure your web browser is configured to have JavaScript and cookies enabled and pop-up blockers disabled.
Some corporate IT settings will block websites. If you are attending on a device supplied by your employer, please have your IT team allow the following addresses:
- imgis2024.esri.com
- event.imgis2024.esri.com
- webapps-cdn.esri.com
- registration.esri.com
- mediaspace.esri.com
- vimeo.com
Yes, our responsive interface is designed to be mobile and tablet friendly. Mobile versions of Chrome and Safari are supported; for optimal performance, ensure that your browser is up-to-date.
Recordings of live stream sessions will be made available with English closed captions approximately 30 minutes after a session has ended.
To enable live captions for these streams from your device, we recommend using your operating system or internet browser capabilities. Live captions options are typically found in the Accessibility section. For example, Chrome is the recommended browser, and its Live Caption capability can be found under Settings>Accessibility>Live Caption.
Sessions that are recorded but not live streamed will be made available in November with English closed captions.
Accessibility
This is a global event with a diverse community of attendees, and Esri embraces and respects the religious affiliations of all. Attendees have access to a prayer or quiet room to reflect, meditate, and practice their faith at our event. Please visit the Registration Desk for the location of and access to the room.
Esri is pleased to offer nursing rooms for attendees and Esri staff during the conference. These rooms are equipped with seating and electrical outlets and can be secured by keylock. Please visit the Registration Desk for the location of and access to a nursing room or to arrange accommodations if you have any special requirements, such as a need to store expressed milk.
For the safety and security of all involved, all conference sessions, tracks, and exhibits are for registered attendees only, unless otherwise noted. All registered conference attendees must be at least 18 years of age (see information below for attendees traveling with infants).
Infants (children under two years of age) may accompany registered attendees into event sessions, workshops, the Expo, and other activities if placed in a carrier and supervised at all times. If the infant begins to fuss or creates a distraction for other activity attendees, the parent should step out to attend to the infant (please see the Esri Code of Conduct for Conferences and Community Spaces).
Exceptions may apply, so we request that attendees reach out and discuss individual needs with the Esri accessibility team.
