Solution Engineer – Geo Experience Center

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. At Esri, our Geo Experience Solution Engineers are part of a highly skilled team that helps shape strategies on the effective adoption and use of Esri technologies. We invite you to use your problem-solving skills and passion for geospatial technology to become an integral part of the Geo Experience Center. Be part of the team that presents and demonstrates geospatial solutions and capabilities to executives and strategic customers when they visit the Esri-Redlands campus.

We’re looking for individuals who are natural evangelists, and enjoy identifying and promoting strategies, and demonstrating solutions that will radically improve the way organizations address the challenges they face. You will be working with Esri’s senior leadership team and be involved in executive briefings.

Responsibilities

• Build relationships. Be a storyteller, present, demonstrate, and support selling Esri software and solutions as part of the GeoXC team. Understand how to design demonstrations for technical and non-technical customers alike
• Be an expert. Become a technical expert of ArcGIS, develop an in-depth knowledge of ArcGIS, product components, spatial analysis, cartography, and IT infrastructure (on-premises and hosted). Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business.
• Spatial thinking. Understand spatial problem solving; employ spatial theory into practice; break problems down into component parts and seek multiple solutions; look for improvement opportunities; and integrate new and emerging concepts or trends appropriately.
• Tell our story. Present technical demonstrations of proposed solutions to customers. You will have the opportunity to define how our customers experience Esri and our technology in settings of various sizes from intimate Executive Briefings to Conferences. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at meetings, and conferences.

Requirements

• 3+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• 1+ years of experience in various industries
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, and cloud computing)
• Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s or master’s in geography, computer science, or a related field, or equivalent work experience

Recommended Qualifications

• Ability to troubleshoot software issues related to Esri application deployment and system architecture and effectively communicate the findings with the product teams
• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms
• Basic understanding of artificial intelligence/machine learning concepts
• Programming and scripting experience with languages such as Python and JavaScript

Questions about our interview process? We have answers.

#LI-AC1

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.