Sr. Product Manager - Utility Network

Overview

Join a team of product managers looking to bring Esri’s next generation network technology to the utility and telecom industries. You will be focused on the future of network management across the ArcGIS portfolio working with internal Esri staff, customers, distributors and business partners to spread the message on our network technology and how it helps to modernize the process of managing utility and telecom assets and feed data to other mission critical systems. You will have the challenge of not only evangelizing the capabilities of the utility network and related technology, but also helping to define and prioritize how the technology moves forward.

Responsibilities

• Gather and prioritize feedback from end users and administrators to influence product direction and explore trends
• Provide product expertise with key customers to understand their business needs and drive software direction
• Keep up to date on the latest advancements and trends to ensure proper alignment of product strategy, and delivery of resources that enable effective and productive solution development
• Assist utility sales and marketing teams, as well as the extended distributor and partner networks with innovative demos and other presentation materials around the utility network capabilities, direction, and priorities
• Provide timely messaging around the utility network via blogs and other publicly facing documentation; this will consist of taking components of the product and walking through functionality and capability as it applies to the various business sectors
• Brief senior management on the direction of network technology including timelines, priorities, and current status of customers
• Help minimize implementation issues by providing internal staff, partners, and end customers with information on current and upcoming releases
• Apply your domain knowledge of utilities and telecoms, as well as feedback gained in the field to educate development staff on needs and required direction

Requirements

• 5+ years of experience in product management or a product role (engineering, development, support, and more)
• Domain knowledge and experience in the utility and telecom industries
• Ability to research customer problems and synthesize them into product requirements
• Capability to effectively document and verbally communicate market requirements to various teams and stakeholders
• Experience giving presentations to audiences with varying level of technical expertise
• Strong leadership skills, guiding teams through decision-making, achieving consensus, and balancing multiple perspectives
• Ability to travel 10%-20% of the time to customer sites, conferences, trade shows, and other strategic meetings and events
• Bachelor's in computer science, GIS, or related field

Recommended Qualifications

• Experience with ArcGIS Enterprise, ArcGIS Pro, and other Esri technology in a product support, product planning, or consulting environment
• Understanding of existing ArcGIS geodatabase functionality and database integration options
• Familiarity with the utility network and/or other Esri network technology

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About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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