Solution Engineer Manager - Infrastructure

Overview

At Esri, our solution engineer managers provide leadership to highly skilled technical teams that promote and sell the adoption of Esri technology in partnership with account and sales managers and other internal teams. We invite you to use your coaching and team-building skills, as well as your experience with geospatial technology, to become an integral part of the infrastructure management team. We are looking for an individual who can inspire and motivate others and who leads by example. You’ll have the opportunity to build the framework in which our solution engineers will chart their career at Esri and the technology infrastructure required to support business development activities.

Responsibilities

• Empower your team. Manage the technical activities of your team by working with account and sales managers to strategically lead all technical stages of the sales process. Mentor your team through active coaching, clear direction, and regular feedback. Cultivate a virtual team of solution engineers, strategic partners, and cross-divisional resources to support your team’s sales objectives and generate results.
• Support key engagements. Lead staff to develop, deliver and engage on strategic Esri Events, tradeshows, conferences, and executive engagements that will promote thought leadership in the geospatial industry.
• Build relationships. Work across the team to support a healthy pipeline of business growth opportunities.
• Understand our customers. Demonstrate electric, gas, telecom, or rails industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes.
• Be an expert. Clearly craft and articulate solutions to the business needs of our customers, highlighting the strengths and value of ArcGIS. Support and encourage your team in their own professional and personal development.
• Deliver results. Successfully innovate and deliver solutions, demonstrations, presentations, and prototypes to customers, partners, and internal team members to meet the customer’s needs. Establish time-driven goals for yourself and your team that are attainable, realistic, and have clear indicators.

Requirements

• 5+ years of experience managing and coaching a technical team
• 8+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
• Experience in technical sales providing solutions to customers
• Deep technical understanding of GIS, Esri technology and the infrastructure industry as they relate to one another
• Demonstrated knowledge of electric, gas, telecom, or rails, new technology trends, and the ability to translate knowledge into solutions for customers
• Expert in listening to clients, assessing needs, creating solutions, presenting, and visual storytelling across all levels of the organization
• Ability to travel domestically or internationally up to 50%
• Bachelor’s in geography, GIS, business, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Master’s in geography, GIS, business, or a related field

Questions about our interview process? We have answers.

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About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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