Applications Manager - Salesforce


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Overview


Bring your energy and technical expertise, leadership experience, and passion for transformative projects to manage projects and applications on the Salesforce platform. Join our team of applications managers to support Esri’s exciting global mission.

Who You Are: You thrive in a collaborative, dynamic, and fast-paced environment. You are articulate, have excellent communication and presentation skills, and are an active listener. You’re forward thinking, can see the bigger picture, and thrive on solving challenging business needs with your team.

Responsibilities


  • Serve as the Business Relationship Manager for the executives and senior managers in your division
  • Manage scrum and project teams delivering solutions for our employees, distributors and business partners, including solutions in core Salesforce as well as Salesforce communities
  • Ensure your teams are delivering and adhering to processes and fully utilizing our suite of tools
  • Monitor and evaluate teams’ efficiency and effectiveness
  • Manage staff, including career development and resource planning
  • Communicate both at the tactical day-to-day level and at the strategic planning level with executives, colleagues, and technical teams
  • Manage relationships with vendors such as Salesforce and other partners

Requirements


  • 8+ years of experience, preferably including project management, business analysis, and quality assurance
  • Be an energetic, customer-focused, technically savvy individual with a hands-on approach; you aren't afraid to roll up your sleeves and dig into issues with your teams
  • Experience in an agile application development environment
  • Previous experience leading a technical team
  • Be willing to step in and perform a variety of tasks to support your teams
  • Understanding of technical jargon and ability to communicate it in layman’s terms to non-technical participants
  • Strong communication skills
  • Bachelor’s in any field

Recommended Qualifications


  • Working knowledge of Salesforce

#LI-TM1

#LI-Hybrid

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$112,320-$187,200 USD

About Esri


At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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