Business Analyst

Overview

In this business process improvement focused role, you will actively engage with business and technical staff to understand needs, define requirements, model processes, and ensure the quality of documentation meets defined standards. The business analyst will coordinate with stakeholders and scrum teams to prioritize demands, test deliverables, and communicate release schedules.

You will support the architecture team and ensure proper process and governance, in addition to supporting the product owner participate in and/or facilitate workshops, stakeholder and status meetings, and prioritization/alignment discussions. Deliverables include business requirement documents, functional specifications, process models and workflows, technical documentation, data visualizations, project plans and user stories, and policy and standards documentation. You will also serve as a librarian and central driver of internal documentation for the team and related functions.

The business analyst role offers a variety of career paths to enable you to grow into a Project Manager (delivery path), Architect (technical path), or Team Manager (leadership path). You will work with every part of the business, building relationships with management and colleagues to understand Esri strategy, culture, and mission.

Responsibilities

• Work with requestors to document requirements, business value, outcomes, potential issues, compliance needs, and information classification
• Assist with the work intake process for the data management and governance team
• Facilitate conversations with business and technical staff to define and document processes, rules, service levels, and responsibilities
• Partner with developers to create and maintain technical documentation
• Report development, data validation, and end-user testing

Requirements

• 2+ years of experience in a similar role utilizing an architecture framework (TOGAF, Zachman, ArchiMate)
• Strong verbal and written communication skills
• Experience creating and delivering presentations, project communications, and organizational change management
• Experience leading a full cycle workstream including discovery, analysis, delivery, testing, release, and support
• Ability to work with all levels of management
• Strong analytical skills, including the ability to understand business needs and translate into requirements and business value (business case)
• Ability to set individual priorities and help a team plan tasks and organizational objectives
• Ability to work both independently and in a team environment
• Bachelor's degree in business, mathematics, or related field

Recommended Qualifications

• Working knowledge of core business platforms (SAP, Salesforce, Adobe, Microsoft)
• 2+ years of experience developing business process framework documentation, business analysis, and SDLC artifacts in a hybrid agile-project delivery model
• Knowledge of data structures, data warehousing, and SQL
• Familiarity with cloud computing and cloud data management tools
• Experience creating reports and analytics using Excel, Power BI, or other BI tools

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About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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