Brooks Shannon

Brooks Shannon is Esri's Director of Emergency Communications Solutions. He began his career in 9-1-1 over 20 years ago as a software engineer, developing GIS software solutions for public safety. At Esri, he supports the global emergency communications market, which encompasses emergency call-taking, dispatching appropriate first responders, and routing emergency resources for the more than 240 million emergency calls that happen in the US alone each year. Brooks is dedicated to applying mapping and spatial analysis to solve complex public safety problems, advance system interoperability, and implement GIS best practices to improve outcomes and make our communities safer.

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