ArcMap entered mature support March 1, 2024. Mature support is the last phase of the life cycle before ArcGIS Desktop is retired. During mature support, technical support will still be available, but there will be no software updates, functionality-based patches, or hot fixes.
During mature support ArcGIS Desktop perpetual licenses will continue to work and access to the software will not be cut off. Beginning with renewals on July 1, 2024, ArcGIS Desktop subscription licenses will be quoted as user types that include ArcGIS Pro. ArcMap is not included with user types, so it is important to migrate workflows to ArcGIS Pro before your ArcMap subscription expires. There will be no sales of additional ArcGIS Desktop licenses beginning July 1, 2024. If you require additional licenses, you need to request a quote before July 1. After that date, you can purchase access to ArcGIS Pro either through a user type or with an ArcGIS Pro stand-alone license.
ArcGIS Pro, released nine years ago, has developed into the most capable desktop GIS application on the market. Many ArcGIS Desktop users have moved their workflows to ArcGIS Pro and incorporated ArcGIS Online and ArcGIS Enterprise into their work.
Maintaining your ArcGIS Desktop licenses gives you continued access to ArcGIS Pro and either ArcGIS Online or ArcGIS Enterprise through the entitlement Creator user type that you get as part of your desktop maintenance. As the date for the retirement of ArcGIS Desktop approaches, users will be able to choose to move forward to user types that include ArcGIS Pro or a stand-alone perpetual license for ArcGIS Pro (which does not include a Creator entitlement).
Supporting the Transition to ArcGIS Pro
There are many resources to aid moving workflows from ArcMap to ArcGIS Pro:
The ArcMap Continued Support page provides great resources.
The Migrate from ArcMap to ArcGIS Pro page is part of the ArcGIS Pro help and acts as the go-to resource hub to guide your transition.
The Learning Resources page in ArcGIS Pro includes Coming from ArcMap?, a section with resources for continued learning. Esri understands that many users will have a period of overlap during the time when organizations are working in both ArcMap and ArcGIS Pro. For help with this situation, read the learning resources that are available directly within ArcGIS Pro.
Study and share the ArcMap Product Life Cycle page with organization stakeholders.
Esri realizes that this change may raise questions. If you have any questions or need assistance, call Esri Sales (1-800-447-9778) or your Esri account manager.
