Telecommunications

A comprehensive geospatial system

Digitally transforming telecommunications through location intelligence

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GIS gives service providers an advantage

GIS for telecommunications strengthens organizations with geospatial infrastructure powered by cloud-based technology

Location intelligence is fundamental to effective network management for all telecommunications service providers. Esri's ArcGIS delivers location intelligence that supports comprehensive understanding and intelligent decision-making. By leveraging the system of record, insight, and engagement ArcGIS provides, teams are best prepared to meet today's demands and achieve the organization's next generation network initiatives.

  • Streamline workflows

    ArcGIS is an enterprise business system that enables telecoms to modernize workflows with commercial off-the-shelf solutions for the field and office.

  • Inform decision-making

    ArcGIS leverages the power of location to provide a foundation of geospatial awareness and intelligent decision-making throughout your organization.

  • Strengthen communication

    ArcGIS connects stakeholders and allows the community to engage, collaborate, and share, with easy-to-use maps and apps.

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Ebook: Location Intelligence for Telecommunications

Location intelligence is fundamental to all communication services: mobile, fixed, residential, and enterprise. To learn how ArcGIS can help your organization leverage the power of location, download the ebook "Location Intelligence for Telecommunications."

Download the ebook
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Telecom business areas

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Drive success with location intelligence

Using location intelligence, utilities discover patterns and trends that simple reporting cannot detect. ArcGIS is a complete location intelligence system, providing easy-to-use analytics and solutions that support daily workflows and challenges.

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Field operations

Optimize network operations, facilitate near real-time updates between the field and office, and keep customers and employees safe and informed with the power of location.

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ArcGIS Enterprise

ArcGIS Enterprise enables organizations to optimize network planning, monitor infrastructure, and improve decision-making for efficient operations and enhanced customer experiences.

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Spatial analysis and data science

Service providers collect data about customers, the network and its usage, Wi-Fi hot spots, and more. With ArcGIS, you can visualize data and expose and analyze patterns or trends not often detected from tables alone.

More on spatial analysis

ArcGIS Telecom management

ArcGIS offers solutions to meet any telecom challenge, including comprehensive network management, project planning for broadband funding application, reporting, and documentation.

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Esri User Conference

Hear from Esri president Jack Dangermond, Esri staff experts, and special guests during the Plenary Session. Learn to use the latest tools in the technical sessions. Get inspired by user presentations and the Map Gallery entries. Find solutions in the Expo and Esri Showcase, and shop at the Esri Merch Store.

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Our community

Find articles and papers on best practices and innovative solutions for telecoms. Get inspired by Esri telecom GIS heroes. And discover Esri partners that can help you meet your goals.

View news and resources
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Telecom initiatives

Bridging the Digital Divide with ArcGIS

Plan equitable broadband expansion. Design, construct, and operate broadband networks with ArcGIS.

More on broadband expansion

Field Operations

Deliver mobile workflows, reduce paper-based processes, and communicate in real time.

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Digital Twin

Bring the field to the engineer with a digital twin of the natural and built environment.

More on digital twins

Next Gen Network Management with ArcGIS

Manage all network technologies, track designs, and deliver up-to-date as-built drawings.

More on next gen networks

Modernizing OSS and BSS

Deliver operations and business support system integration with GIS.

More on OSS/BSS integration

Advanced Analytics

Empower key tasks such as site suitability analysis, understanding telecom NPS, managing network capacity planning, analytics

Explore Advanced Analytics

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About Esri

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1-800-447-9778
Outside the United States

Connect with the Esri telecom team