ESRI Support Center

The ESRI Support Center is an online technical resource where you can find support-related topics 24 hours a day, seven days a week. You can even subscribe to an e-mail newsletter informing you of all new patches and service packs, product documentation, and white papers for a particular software product.

Other online Support Center categories include

• Software. Choose a software product and see content filtered specifically for that product, such as Knowledge Base articles, downloads, user forums, and developer information.
• Knowledge Base. Search ESRI's database of technical articles, "how-to" documents, white papers, system requirements, product documentation, and more.
• Downloads. Get the latest software updates, patches and bug fixes, samples and utilities, user-contributed ArcScripts, data models, and geoprocessing models and scripts and access a variety of ESRI data products as well as ESRI business partner data products in ESRI-compatible formats.
• User Forums. Participate in ESRI-hosted user forums where GIS professionals can browse and post focused questions or actively help others. User Forums include
  • Software Discussions
  • Industry Discussions
  • Special Interest Discussions
  • E-mail Discussion Lists
• For Developers. This section of the Support Center gives access to documentation, samples, downloads, object models, and so on, specifically targeted at the ESRI developer community.
• Project Center. The Project Center centralizes available GIS information and provides a framework for users to plan, design, implement, and maintain a successful GIS. You can find information ranging from high-level strategies and planning to the latest information on applications, system requirements, programming, testing, and tuning techniques.

To learn more, visit the ESRI Support Center.