Overview

ESRI's Software Maintenance Program is a cost-effective and comprehensive program that includes technical support, software updates, and many other benefits. Typically, maintenance for the first year is automatically included when a product license is purchased. See Maintenance Benefits by Product for details.

When you participate in the software maintenance program, you receive the newest versions of ESRI software automatically upon release, at no charge. This allows you and your organization to keep up with the latest software technology developments, take advantage of usability improvements, and manage software licenses more easily. Being part of the ESRI Software Maintenance Program provides you with

• Automatic shipment of software updates to keep your ESRI products current
• Technical Support assistance from skilled and experienced analysts
• Complimentary registrations to the annual ESRI User Conference (where applicable)
• Automatic consideration for ESRI's Software Beta Program to preview and test software prior to general release
• Subscriptions to ArcNews and ArcUser
• Advanced and exclusive notification of software promotions, when offered

Read a comprehensive overview of the ESRI U.S. Software Maintenance Program.