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Integration
ArcLogistics integrates with other ESRI software, such as ArcGIS, and mobile software such as ArcPad. Integration with other enterprise software, such as enterprise resource planning, supply chain management, and AVL, is possible with the help of ESRI business partners. You can import orders and customer and route information to ArcLogistics from any Open Database Connectivity (ODBC)-compliant database. Many leading route accounting systems and customer relationship management systems have interfaces to ArcLogistics. SAP A large European food distributor offering two-hour time windows for home deliveries has an integrated routing, dispatch, and supply chain system where ArcLogistics has been integrated with SAP and handles 1,000 orders per hour. Customers order via a Web site and receive an e-mail confirmation of their expected delivery time. GERS One of the largest furniture delivery operations in the United States has integrated ArcLogistics with GERS to route more than 60 vehicles on a daily basis. A custom interface program is used to download order data and upload completed route solutions to GERS' Oracle database. Pathfinder Logistics Solutions, Inc., developed the GERS interface. AS/400 Many beer and wine distributors have an integrated system using ArcLogistics and VIP to route their delivery and merchandising vehicles. VIP is the maker of a leading beverage distribution software program. Orders are imported from their AS/400 system using a simple DSN, and completed routes are exported back as a text file of customer number, route ID, and stop sequence. The VIP system also preserves the latitude and longitude of all customers once they have been geocoded in ArcLogistics. In addition, VIP has a custom AVL program including mobile communications where ArcLogistics software-generated driving directions are sent to drivers. Late deliveries can be updated in ArcLogistics so that the route can be recomputed and the resulting effect monitored. |
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