Furniture and Business to Consumer

Vehicle routing is critical for the furniture and business to consumer markets. Because customers and delivery schedules change daily, these markets can benefit greatly from ArcLogistics.

A built-in geocoder and a simple ODBC-compatible import of customer data eliminates the need to duplicate the user's customer database.

• The importance of geocoding in efficient route creation
• Handle customer needs and delivery time issues in a snap
• Leverage the power of your CRM system

The Importance of Geocoding

Geocoding is the process of finding the geographic location of a customer by reading the address and comparing it to the address ranges in the street database. The powerful geocoder built into ArcLogistics allows the user to specify geocoding rules including fallback options, plus a manual override if required. Changes can be made quickly and easily to accommodate new delivery and customer information.

Users can import delivery information and ArcLogistics automatically and quickly geocodes the customer location information.

Handle Customer Needs and Delivery Time Issues in a Snap

The demands of consumers waiting for deliveries mean companies must be able to offer delivery times suitable for both the customer and the fleet. Accurate route optimization of the entire fleet takes the guesswork out of routing.

Responding quickly to customer requests for a specific delivery time window is easy. ArcLogistics Route offers two time windows and a priority function enabling customer delivery requests to be honored.

ArcLogistics doesn't just sequence a single route; it optimizes the whole fleet, taking into account the unique needs of your business and your customers. Your business reaps the rewards in increased competitive advantage and customer loyalty.

Leverage the Power of Your CRM

Integrating ArcLogistics can be as easy as a simple import of a file containing delivery information generated from your CRM system and an export of stops and delivery route information in a variety of formats. This information can then be placed back into your customer relationship management system to generate pick tickets, manifests, delivery tickets, and other records.

ArcLogistics does not attempt to duplicate and maintain your customer database. It creates optimized routes for you, using the information you've already gathered.

Request more information about how ArcLogistics can help you.

Case Studies

• Mattress Discounters Powers Operational Improvements with ArcLogistics
• Routing Program Helps Major Floral Wholesaler Flourish [PDF-621 KB]
• Electrical Load Management Provider Boosts Productivity With GIS