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Dig-Smart is an off-the-shelf GIS-centric (NAGCS Certified) One Call Ticket Management Software. Developed by the Geospatial Division of Bergmann Associates, Dig-Smart was built to specifically manage the ticket loads received by utilities who have invested in ESRI technology. Designed in ArcObjects, Dig-Smart serves as an extension to ArcGIS and is fully compliant through version 9x. Dig-Smart is typically deployed as a ticket management program however, recently Bergmann Associates has developed a complementary Call-Center application that can be integrated at the Call Center level for mass ticket generation and distribution to member utilities. Other associated products that complement Dig-Smart are the Field Module (for live field inspections of locates), the Cell Phone Module (which sends text messages to field locators when EMERGENCY TICKETS arrive) and the Volume Filter, which quickly summarizes as tickets based on geography using batch processing. For more information about Dig-Smart, please visit www.dig-smart.com or contact Back to Partner Solutions for Telecommunications |
