Literature

Best Practices

• GIS for Customer and Market Analytics [PDF]
• GIS for Retail Business [PDF]
• Mobile Resource Planning and Logistics [PDF]

Brochures

• GIS Solutions for Business [PDF]
• GIS Solutions for Business Continuity Planning [PDF]
• GIS for Direct Marketing [PDF]
• GIS for Retail [PDF]
• ArcGIS Business Analyst (for ArcGIS) [PDF]
• What's New in ArcView Business Analyst 2 [PDF]
• Edens & Avant's E&A Onsite Powered by ESRI ArcView Business Analyst and RouteMAP IMS [PDF]
• Credit Union of Texas Maps Out Growth Using Spatial Analysis [PDF]
• Western Exterminator Boosts Business with ArcView Business Analyst [PDF]

White Papers

• GIS and Business Intelligence: The Geographic Advantage [PDF]
• ArcView Business Analyst: The Value Added [PDF]

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Books from ESRI Press

• Thinking About GIS: Geographic Information System Planning for Managers
  ESRI Press, 2007
• Measuring Up: The Business Case for GIS
  ESRI Press, 2004
• ArcView GIS Means Business
  ESRI Press, 1997

From the GIS Bookstore.