Success Stories

The following articles from ArcNews, ArcUser, and reprints from Government Matters, and other publications showcase how ESRI software is used by state, county, and municipal governments.

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Enterprise GIS for Public Works

• Our Place in the World—The Citizen Potawatomi Nation
  ArcUser, April–June 2007
• Building a Server-Based GIS Public Works Information System—New York City
  Public Works, December 2006 [PDF]
• DecisionMaps and ArcGIS Server: Matching Business Needs with Philadelphia Assets—City of Philadelphia Mayor's Office of Information Services
  Case Study [PDF]
• Enterprise GIS at a City Level—City of Indianapolis, Indiana Case Study [PDF]
• Enterprise GIS Improves Workflow and Data Management—City of Mesa, Arizona
  Case Study [PDF]
• GIS Makes Enterprise Data Available through a Seamless Map—Pidpa
  Case Study [PDF]

Asset Management

• Managers leverage asset-management software to justify asking for a bigger piece of the general-revenues pie
  Public Works Online, January 1, 2008
• Saco, Maine
  Excerpt: Measure Up: The Business Case for GIS, ESRI Press [PDF]
• GIS Helps Track Public Works Projects in Indianapolis, Indiana
  ArcNews, Winter 2006/2007

Operational Planning

• Charlotte, North Carolina
  Excerpt: Measure Up: The Business Case for GIS, ESRI Press
• San Antonio, Texas
  Excerpt: Measure Up: The Business Case for GIS, ESRI Press [PDF]
• Richland County, South Carolina
  Excerpt: Measure Up: The Business Case for GIS, ESRI Press [PDF]
• Engineers Implement Web-Based GIS to Track Public Works Assets and Projects in Indianapolis
  Government Matters, 2007 [PDF]

Operational Awareness

• Bellingham, Washington
  Excerpt: Measure Up: The Business Case for GIS, ESRI Press [PDF]
• Sacramento County, California
  Excerpt: Measure Up: The Business Case for GIS, ESRI Press [PDF]
• City of Newberg's GIS Retrieves Information ASAP
  Government Matters, 2006 [PDF]
• Dynamic Pavement Management with GIS
  Government Matters, 2005 [PDF]
• One Call Service
  Government Matters, 2006 [PDF]
• South Carolina Department of Health and Environmental Control
  Case Study [PDF]

Mobility

• Boulder County, Colorado
  Excerpt: Measure Up: The Business Case for GIS, ESRI Press [PDF]
• City of Covington Uses GIS to Improve Field Data Collection for Storm Water Management
  Government Matters, 2007 [PDF]
• Frederick County Uses Mobile GIS for Roadway Asset Data Collection
  Government Matters, 2006 [PDF]
• Extending the Enterprise into the Field
  Government Matters, 2005 [PDF]
• Neighborhood-Level Participation with ArcPad
  Government Matters, 2005 [PDF]
• Mobile GIS Enhances Prevention and Response
  Government Matters, 2005 [PDF]
• North Carolina Division of Public Health
  Case Study [PDF]
• Mobile GIS Improves Asset Inspections and Cuts Costs—Laurens Electric Cooperative
  Case Study [PDF]
• Cut Field-Mapping Time in Half Using Mobile GIS—Edgecombe County
  Case Study [PDF]

GIS User Web Sites

• City of Asheville, North Carolina
• City of Bend, Oregon
• City of Dallas, Texas
• City of Jacksonville, Florida

Case studies show how organizations from a variety of industries are using GIS to solve problems and improve business operations.