Retail

Leverage the power of location

Retailers demand precise location intelligence for sustainable growth

A concentration map in yellow and purple on a black background with two photos of retail shoppers examining items for sale

Retail is a location-driven business

Best-in-class retailers are using mapping and location analytics to inform critical decisions about where to grow their business, to understand customer behavior, and to visualize and manage assets like inventory and supply chain networks. Using the power of retail GIS, analysts can develop web-based maps, infographics, and analysis to inform their colleagues throughout the enterprise about performance and operations.

Resilience as a strategy: Building a business that lasts

Consumer-facing businesses have experienced a seemingly endless series of shocks to their operations in recent years. The reality is: disruption is the new normal.

GIS technology enables businesses to create robust plans that account for anticipated risks and events. In this report from RSR Research, learn how best-in-class retailers and consumer package goods (CPG) companies are using GIS to forecast, detect, evaluate, and react to business threats and disruptions. With geospatial tools, companies can build a business that will last and ensure long-term stability and growth.

Access the report
A blue map bisected by a river with regions shaded in green and small, green dots dispersed throughout

ArcGIS across retail and hospitality

Across every segment of retail and hospitality, location matters. Best-in-class companies use ArcGIS technology to understand their markets, engage with the customers, and provide hyperlocal insights to critical business decisions.

Grocery and convenience

Food is personal. Local insights can inform merchandising strategies to ensure that the right products are in the right place. This not only builds customer loyalty and engagement; it is a competitive advantage that makes your stores more relevant to the communities served.

Home improvement and automotive

Home improvement and automotive retailers serve many types of customers with different needs. With a single platform, business leaders can use ArcGIS to inform assortment ranges, build service areas for wholesale businesses, and support delivery and curbside pickup.

Apparel and soft home goods

Softline retailers need to understand the latest trends, manage complex international supply chains, and curate products for their local customers. ArcGIS provides a single system that leverages geographic data to spot trends in key markets, visualize supply chains, and inform assortments.

Restaurants and services

Food service companies know it's critical to serve the right product in the right location quickly and accurately. Restaurants can use ArcGIS to understand market potential, curate offerings and pricing, and support digital ordering and fulfillment.

Explore Location Analytics for Retail

Professionals at seven of today’s top 10 US retailers rely on Esri technology to make critical decisions about their store networks and markets. Using location-based data and analysis proves valuable in marketing, merchandise planning, supply chain management, and more. With this guide, discover how you can use location analytics to gain a competitive edge in the dynamic retail landscape.

Download the knowledge brief
A busy indoor mall

Upcoming event

Esri User Conference | July 15–19, 2024 | San Diego Convention Center | San Diego, California

Explore the event page
Explore all events
A photo of a conference staffer helping a registrant, while a person in a backpack stands in the foreground

Our community

Find out how your peers are using Esri technology to achieve their goals.

Explore stories and resources
Two people sitting in a coffee shop working with GIS software on a tablet and laptop

Contact sales

Contact us

Outside the United States

Connect with the Esri retail team