ArcGIS Hub | Community Engagement Software

ArcGIS Hub is an easy-to-configure community engagement platform that organizes people, data, and tools through information-driven initiatives. Organizations of any type and any size, including government agencies, nonprofit groups, and academia, can maximize engagement, communication, collaboration, and data sharing using the ArcGIS Hub initiative-based approach. With ArcGIS Hub, organizations can leverage their existing data and technology and work together with internal and external stakeholders to track progress, improve outcomes, and create vibrant communities.

ArcGIS Hub is available at two license levels: Basic and Premium. ArcGIS Hub Basic is included with ArcGIS Online and delivers data sharing and site creation capabilities, while ArcGIS Hub Premium includes additional features and capabilities for working with teams of people (including members of the community).

What ArcGIS Hub can do for you

Share open data

Data is vital to decision-making. Whether you are choosing a neighborhood to live in, curious about city projects, or opening a new business, having information you can trust is essential. With ArcGIS Hub, organizations can share their authoritative data so the community can make better decisions.

Create unlimited websites

Create as many websites and web pages as you need with no coding required. Simply drag and drop components. Incorporate your organization's logos and styles to match existing websites, and share data, maps, and apps on your sites. Use the sites you make to engage your community.

Organize around initiatives

Sharing open data is the first step on the journey to effective community engagement. Give your data purpose and align it with your organization's top priorities by organizing around initiatives. Any real-world issue, mission, or project can become an initiative in your hub.

Enable collaboration

ArcGIS Hub makes it easy to create teams comprising staff, external community members, or both. You can invite trusted members of the community to collaborate with your organization, which will increase your staff's ability to solve problems.

Inspire action

Initiatives can drive engagement by giving community members a goal to rally around as well as a focused way to participate. Presenting information via charts, maps, and stories makes it easier for everyone to have a shared understanding of the goal, which can pave the way to action.

Benefit from a full system

Unlike other solutions that require piecing tools together, ArcGIS Hub comes with everything you'll need: integrated event management, surveys, and more. Work done in your hub also feeds directly back into your organization's operational systems.

CASE STUDY

Improving decision-making and service delivery

Brampton, Canada, uses ArcGIS Hub to create a place where everyone can discover, analyze, and download city data. See why and how they did it.

CASE STUDY

Smart City Hub Meets the Needs of Modern Citizens

Coral Gables, Florida, used ArcGIS Hub to launch an open data site to improve access to city data and services and advance key initiatives.

Read the article

CASE STUDY

Smart Zwolle Hub tackles climate initiatives

See how this Dutch municipality is using its Smart Zwolle Hub to gather data from citizen-adopted sensors and tackle their climate-based initiatives.

CASE STUDY

Hub helps city departments & citizens collaborate

"We don't want our citizens to have to ask us for information about a government building that is already going up in their area. We want them to know what's going on from the start."

Derek Konofalski

Data and Technology Analyst, Office of Digital Government, Gilbert, AZ

Read the article

case study

Connecting people, processes, and infrastructure

Whether it’s having efficient commutes or picking up kids from school on time, DC DOT’s job is to keep the community moving and improve daily life.

Hub sites worth checking out

Cities, nonprofits, and organizations of all types are using ArcGIS Hub to publish and share their open data to engage their communities with data-driven initiatives. Check out these successful hub sites for ideas and inspiration.

Explore more hub sites

A lot of cities create open data portals in the name of transparency, but we've taken it further. We couldn't do this without having a foundation built on ArcGIS and ArcGIS Hub.

Dana Berchman

Chief Digital Officer, Gilbert, Arizona

ArcGIS Hub capabilities

ArcGIS Hub is a bridge between your organization and the community it serves. Your foundational GIS work, done by internal departments, will help your entire community collaborate on projects.

Maps and apps

Make it easier for people to visualize the data you share about policies, desired outcomes, and initiatives.

Informative charts
Interactive Maps
Narrative Story Maps
Dashboards
Data-Driven Microsites

A place to collaborate

Use ArcGIS Hub as your engagement platform to connect with trusted members of the community.

Local Businesses
Universities
NGOs
Startups
Citizen Scientists

Capture data & input

Enlist ArcGIS Hub participants to gather the data you need in a useful digital format.

Initiative-Related Surveys
Development Proposals
Community Events and Meetups

Tools for innovation

Make it easy for others to find and use your community’s data.

Civic Developers
Volunteers
Students
Open Source Community

Hub readiness assessment

Answer a few short questions to reveal your organization's hub readiness and see what next steps you can take.

Take the assessment

Webinars

Join us to learn more about ArcGIS Hub's cloud-based engagement platform.

Ebook

Learn more about how to use the hub framework and the key factors essential for collaborating more effectively.

Download the ebook

Get the latest product news, customer success stories, and up-to-date resources to help you do more with ArcGIS Hub.

Subscribe to ArcGIS Hub News

Be an innovation leader

Talk to an Esri staff member to see how you can create a smarter, more engaged community with ArcGIS Hub.

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